Privacy Policy

This policy explains how CitraBreeze handles personal information collected through this website. It is a starting template and should be reviewed before launch.

Information we collect

Contact details you provide (name, email address, delivery address), order information, and basic technical data such as your browser type and pages visited.

How we use it

• To process and deliver your order.
• To respond to enquiries you send us.
• To improve the website and our products.

Sharing

We share data only with the service providers needed to run the store, such as our payment provider and delivery partner. We do not sell personal data.

Shopify runs our checkout and processes orders, payments and delivery details on our behalf.

Facebook & Instagram advertising (Meta)

Only if you accept advertising cookies, we use the Meta Pixel on this website. It tells Meta Platforms Ireland Ltd which pages and products you view, what you add to your bag and when you start checkout, together with technical data such as your browser, device and IP address. Our Shopify checkout may also report completed purchases to Meta, including through Meta's Conversions API (a server-to-server connection), subject to the consent you give at checkout. We use this to measure our ads and show them to people likely to be interested, including people who visited our site. Our legal basis is your consent. We do not send your name or email address to Meta from this website.

You can withdraw consent at any time using Cookie settings in the footer; tracking stops straight away. You can also email info@citrabreeze.com.

Your rights

You can request a copy of your data, ask for corrections, or ask us to delete it by emailing info@citrabreeze.com.